Accessibility statement

Our commitment

COPIC® Markers wants everyone to be able to browse and buy on this website, including people who use screen readers, keyboard navigation, screen magnification, voice control and other assistive technology.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This is a goal we work toward, not a claim that every part of the site already meets it.

What we have done

  • Fixed accessibility problems directly in the website's code.
  • Made the menus, product image galleries, color lists and cart usable with a keyboard alone.
  • Added labels and announcements for screen readers on buttons, forms, product options and cart updates.
  • Improved color contrast and made keyboard focus visible on every interactive element.

How we keep it accessible

We test the path from browsing to checkout with a keyboard, automated tools and screen readers when we change the site, and we review the site regularly.

Known limitations

Some features are provided by third parties and may not yet fully meet our goal, including parts of Shopify checkout and Shop Pay, embedded Google Maps and Google Forms, YouTube video players, and our email sign-up and rewards pop-ups. If one of them stops you, contact us and we will help you directly.

Contact us about accessibility

If something on this site doesn't work for you, please tell us. We will help you find what you need or complete your order another way, and we will work to fix the problem.

We aim to respond to accessibility requests within 2 business days.

When you contact us, it helps to include the page address and a short description of the problem, plus the browser and assistive technology you use if you know them.